This will also present the synthesis of the art, theoretical and conceptual framework to fully understand the research to be done and lastly the definition of terms for better comprehension of the study. Related Literature Tracer study is an approach which widely being used in most organization especially in the educational institutions to track and to keep record of their students once they have graduated from the institution.
C M Patton Keywords doctor nurse conflict, employee conflict healthcare, hospital employee conflict, interpersonal conflict health care, physician nurse conflict Citation C M Patton.
Conflict in Health Care: The Internet Journal of Healthcare Administration. Abstract Direct patient contact health care employees such as physicians, nurses, and technologists work in complex, stressful environments that are prone to conflict.
Though some of this conflict may result in positive outcomes, much will have the opposite effect. Dysfunctional conflict has the potential to negatively affect the health care workplace on a variety of levels, including impacting the quality of patient care, employee job satisfaction, and employee wellbeing.
Therefore, it would behoove hospital managers to learn to recognize the precursors to conflict in order to prevent any ill effects. The purpose of this literature review is to offer an overview of the antecedents and effects of conflict among health care workers.
Both positive and negative effects of conflict are addressed. Also explored in this review are methods in which negative conflict can be adequately managed and resolved.
Although there is no universal definition of conflict Cox, ; Katielidou et al. As pleasant as it may seem at first glance, the total avoidance of conflict is more a fairytale than a realistic expectation.
In fact, though there are multiple negative effects of conflict, there do also exist some benefits. This positive effect is often overlooked.
Society tends to lend the term conflict a negative connotation. For example, the word war is synonymous with conflict. Wars are often viewed as events to be avoided at all costs, yet organizational conflict will occur more frequently and is expected by wise leaders.
Without conflict, problems develop. With chronic conflict, problems develop. Maintaining a delicate balance is the responsibility of organizational leaders.
Leaders of companies must inevitably face the issue of conflict in their workplaces. Health care leaders are certainly not immune. This literature review will seek to answer key questions regarding conflict among direct patient contact health care workers, namely the following.
The implications for further research and the future of the health care workplace regarding conflict will also be discussed. Dynamics of Conflict Conflict is a complex behavior. It can occur on various levels — intrapersonal, interpersonal, intragroup, or intergroup.
Intrapersonal conflicts occur within the person, whereas interpersonal conflict takes place between people.
Likewise, intragroup conflict happens within one group of people and intergroup conflict occurs between two or more groups of people Forte, The subsequent conflict is real, nonetheless.Literature Review. Welcome.
Abstract. Introduction & Problem Statement. Literature Review. Systems Theory; Organizational Communication The difficulty is successfully integrating marketing, or in the military’s case public affairs, into a strategic operational role after having been a support function for so long.
Many people within. Example Marketing Literature Reviews Analysing the Dell Direct Distribution Channel The direct model refers to the fact that Dell does not use the retails channel, but . On the other hand, the review of the relevant literature revealed that one of the main obstacles in the literature is the unclear way of dealing with the concept and definition of E-Marketing.
The key to good organising, planning and controlling in global marketing is to create a flexible structure or framework which enables organisations to respond to relevant differences in the markets in which they operate, but, at the same time, delineates relationships clearly between parts .
Example Marketing Literature Reviews Analysing the Dell Direct Distribution Channel The direct model refers to the fact that Dell does not use the retails channel, but . LITERATURE REVIEW Concepts Marketing Strategy Marketing strategy is a long-term course of action designed to optimize allocation of the scarce resources at the disposal of a firm in delivering superior customer experiences and promote the interests of other stakeholders.